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Terms of Service

Please read these terms and conditions carefully before using our website and services

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the cleanservicecity website located at www.cleanservicecity.cc (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website operated by cleanservicecity ("us", "we", or "our"). Our Service allows you to browse, access, and use various cleaning services and related information.

2. Definitions

For the purposes of these Terms of Service:

  • "Service" refers to the cleanservicecity website accessible via www.cleanservicecity.cc
  • "You" and "your" refer to you, the person accessing this Service
  • "Company", "cleanservicecity", "we", "us", or "our" refers to cleanservicecity
  • "Parties" refers to both the Client and the Company, or either of them
  • "Services" refers to the cleaning services offered by cleanservicecity

3. Description of Services

cleanservicecity provides professional cleaning services including but not limited to:

  • Residential cleaning services
  • Commercial and office cleaning
  • Deep cleaning and sanitization
  • Post-construction cleanup
  • Move-in and move-out cleaning
  • Regular maintenance cleaning

Our services are available in Liberec and surrounding areas. For detailed information about our services, please visit our Services page.

4. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

When creating an account, you must provide accurate and complete information. You are not permitted to use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these terms.

5. Booking and Payment Terms

All service bookings are subject to availability and confirmation. Payment terms are as follows:

  • Payment is due upon completion of services unless other arrangements have been made
  • We accept cash, bank transfers, and other payment methods as specified during booking
  • Late payment may result in additional charges and suspension of services
  • All prices are subject to change with prior notice
  • Cancellations must be made at least 24 hours in advance

6. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and truthful information when booking services
  • Ensure safe access to the premises where services are to be performed
  • Secure or remove valuable items before cleaning services commence
  • Notify us of any special requirements, allergies, or safety concerns
  • Treat our staff with respect and professionalism
  • Comply with all applicable laws and regulations

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of cleanservicecity and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy. You can control cookie settings through your browser preferences.

10. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to engage in unlawful activities
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

11. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any part of our Service at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of the Service.

We will not be liable for any modification, price change, suspension, or discontinuance of the Service. Service availability may vary by location and is subject to our operational capacity.

12. Quality Standards and Guarantees

We strive to provide high-quality cleaning services and maintain professional standards. Our commitments include:

  • Using professional-grade cleaning equipment and eco-friendly products
  • Employing trained and vetted cleaning professionals
  • Ensuring punctuality and reliability
  • Providing satisfactory results or re-cleaning at no additional charge
  • Maintaining confidentiality and respect for your property

13. Liability and Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, cleanservicecity disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall cleanservicecity, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability for any claims arising from the Service shall not exceed the amount paid by you for the services in question. We are not responsible for damage to fragile or valuable items, pre-existing conditions, or items not properly secured.

14. Indemnification

You agree to defend, indemnify, and hold harmless cleanservicecity and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from your use of and access to the Service, violation of these Terms, or infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

15. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

16. Force Majeure

cleanservicecity shall not be liable for any failure or delay in performance under these Terms which is due to an act of God, fire, casualty, flood, earthquake, elements of nature, acts of war, terrorism, riots, civil disorders, rebellions, or other causes beyond the reasonable control of cleanservicecity. This includes but is not limited to labor disputes, strikes, or other labor disturbances.

17. Governing Law

These Terms shall be interpreted and governed by the laws of the Czech Republic, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

19. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: cleanservicecity

Address: Na Bídě 566/4, 460 01 Liberec, Czech Republic

Phone: +420 724 707 774

Email: [email protected]

Business Hours: Mon-Fri: 08:00-18:00

21. Entire Agreement

These Terms constitute the entire agreement between you and cleanservicecity regarding the use of our Service and supersede all prior agreements and understandings. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and cleanservicecity concerning the Service.

Important Notice

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Questions About Our Terms?

If you need clarification on any part of our Terms of Service, our team is here to help.