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Cookie Policy

Understanding how we use cookies to enhance your experience on cleanservicecity

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They are essential for making our website work more efficiently and providing you with a personalized experience. These files contain information about your browsing behavior and preferences, which helps us improve our services and tailor our content to your needs.

When you visit cleanservicecity, our servers send a cookie to your device, which is then stored locally. The next time you visit our site, your browser sends the cookie back to our servers, allowing us to recognize your device and remember your preferences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the website to work.

  • • Session management
  • • Security authentication
  • • Load balancing
  • • Shopping cart functionality

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance and user experience.

  • • Google Analytics tracking
  • • Page load times
  • • Error reporting
  • • User journey analysis

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • • Language preferences
  • • Region settings
  • • Accessibility features
  • • Custom content display

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

  • • Facebook Pixel tracking
  • • Google Ads conversion
  • • Remarketing campaigns
  • • Social media integration

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several external services to enhance your browsing experience:

Service Purpose Cookie Policy
Google Analytics Website analytics and user behavior tracking Privacy Policy
Facebook Pixel Social media advertising and conversion tracking Data Policy
Google Ads Advertising optimization and conversion tracking Privacy Policy

How We Use Cookie Information

The information collected through cookies helps us in several ways:

Improve Website Performance

Analyze page load times and optimize content delivery for better user experience.

Personalize Content

Show relevant content, services, and offers based on your interests and browsing history.

Enhance Security

Detect and prevent fraudulent activities, spam, and security threats.

Marketing Optimization

Measure campaign effectiveness and deliver targeted advertisements.

Service Improvement

Understand user preferences to develop better features and services.

Analytics & Reporting

Generate aggregate reports about website usage and user behavior patterns.

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Settings Panel

You can customize your cookie preferences at any time by clicking the "Cookie Settings" link at the bottom of our website. This allows you to:

  • Enable or disable specific cookie categories
  • Withdraw consent for marketing cookies
  • View detailed information about each cookie
  • Export your preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.

Opt-Out Tools

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Industry Opt-Outs

Visit Your Online Choices to learn about behavioral advertising and to opt out of interest-based advertising from participating companies.

Legal Basis and Compliance

Our use of cookies is based on different legal grounds depending on the type of cookie:

Essential Cookies

These cookies are necessary for the website to function and are based on our legitimate interest in providing a working website service to our users.

Analytics & Marketing Cookies

These cookies are based on your consent, which you can withdraw at any time through our cookie settings panel or browser preferences.

GDPR Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Your rights include:

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object
  • Right to withdraw consent

Cookie Retention Periods

Different cookies are stored for different periods of time:

Session Cookies

Automatically deleted when you close your browser

Session

Persistent Cookies

Stored for up to 24 months from your last visit

Up to 24 months

Marketing Cookies

Stored for up to 13 months for advertising purposes

Up to 13 months

Frequently Asked Questions

What happens if I disable cookies?

Disabling certain cookies may affect your experience on our website. Essential cookies cannot be disabled as they are necessary for the website to function. Disabling analytics and marketing cookies will not prevent the website from working but may limit our ability to improve our services and provide personalized content.

Can I change my cookie preferences later?

Yes, you can change your cookie preferences at any time by visiting our Cookie Settings panel or adjusting your browser settings. Your preferences will be saved and applied to future visits.

Do you share cookie data with third parties?

We may share certain information collected through cookies with our trusted third-party service providers (such as Google Analytics and Facebook) to help us understand how our website is used and to improve our services. These third parties are bound by strict data processing agreements and privacy policies.

How do I delete cookies from my device?

You can delete cookies through your browser settings. The process varies by browser: Chrome (Settings > Privacy and Security > Clear browsing data), Firefox (Options > Privacy & Security > Clear Data), Safari (Preferences > Privacy > Manage Website Data), and Edge (Settings > Privacy, search, and services > Clear browsing data).

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us:

Address

Na Bídě 566/4, 460 01 Liberec, Czech Republic

Business Hours

Monday - Friday: 08:00 - 18:00